We are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a straightforward refund and return policy to address your concerns. Please read the following guidelines carefully.
Items must be returned within 14 days of delivery for a refund or exchange.
The following items are not eligible for return unless defective:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to the original payment method. Please allow up to 7–10 business days for the refund to reflect in your account, depending on your bank or payment provider.
Partial refunds may be issued in the following cases:
Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped or defective product).
We offer exchanges for items of the same value, subject to stock availability. Please indicate your preference for an exchange when contacting our Customer Service team.
If your item arrives damaged or defective:
If you wish to cancel an order before it has been shipped, please contact us immediately. Full refunds will be provided for cancellations before shipment.
If the order has already been shipped, you must follow the return process after receiving the item.
Products marked as “Final Sale” are not eligible for return, refund, or exchange.
We curated a collection that’s more than just everyday essentials, it’s a mix of fashion, beauty, and home accessories that speak to your unique style and needs.
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